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FAQs - Clocks
Most viewed articles
What is the current value of my clock?
Battery-operated, quartz dual chime movement will not operate.
Authorized Service Center and Dealer locators
How to adjust the chime tone.
What if my mechanical clock does not strike the correct hour?
I just moved the hands of my battery-operated clock forward for the time change and it doesn't work.
How to Replace a Battery-operated Quartz Movement
Can I get the purchase or registration history of my clock?
Where do I find the model and serial number for my floor clock?
Mechanical clock is set to “night off", but still chimes at night.
Articles
Anti-tip Resistant Safety Strap
Authorized Service Center and Dealer locators
Auto daylight savings time "DST" clock changes on wrong dates.
Battery-operated, quartz dual chime movement will not operate.
Broken or damaged chime rods.
Can I adjust the chime volume of my mechanical clock?
Can I get the purchase or registration history of my clock?
Can the volume of the ticking or "tic toc" sound be changed?
Chimes or strike of a weight-driven clock seem fast or slow.
Dial hands are bent.
How do I install and use a part I purchased from the Parts Store?
How do I remove the shield from the tubular light assembly?
How do I replace the bulb in my tubular light assembly?
How do I return a clock that I purchased.
How do radio controlled clocks work?
How to adjust a floor clock for Daylight Savings Time
How to adjust the chimes to play precisely on the proper time.
How to adjust the chime tone.
How to adjust the time speed of a floor clock.
How to change the time on a quartz, battery-operated movement.
How to clean and maintain a clock.
How to clean the inside glass of a floor clock case.
How to hang a pendulum on a quartz, battery-operated floor clock.
How to prepare a floor clock to be moved.
How to remove a battery-operated, quartz movement in order to replace it.
How to Replace a Battery-operated Quartz Movement
How to set the barometer on a clock?
How to set up a floor clock?
How to turn off auto daylight savings time in a "DST" clock.
How to wind a clock?
I cannot find an answer to my question. What do I do now?
I just moved the hands of my battery-operated clock forward for the time change and it doesn't work.
Location of key, crank, and weights in the floor clock carton.
Mechanical clock is set to “night off", but still chimes at night.
Mechanical clock is slow or stopping.
Pendulum hangs crooked.
Radio controlled clock displays the wrong time zone.
The dial is tilted with chime hammers not aligned with the rods.
What clock oil is recommended by Howard Miller?
What if I hear a squeaking sound while winding my movement?
What if I want to clean and oil my own clock movement?
What if my clock has an overlapped cable?
What if my clock is out of warranty and needs service?
What if my mechanical clock does not strike the correct hour?
What if my mechanical clock will not chime or strike?
What if my mechanical floor clock will not operate?
What if my pendulum hits the weights?
What if my radio controlled clock does not operate?
What if the weights do not drop at the same rate?
What is meant by “triple chime”?
What is the current value of my clock?
What is the function of the moon dial?
What should I expect when my floor clock is professionally set-up?
When should a clock movement be oiled and/or cleaned?
Where can I purchase a part that you don't sell on your Parts Store?
Where do I find the model and serial number for my floor clock?
Who should I contact to have my clock cleaned and oiled?
Why do you hear a "tic toc" sound from a clock with a mechanical movement?
Why is it necessary to have my clock movement cleaned?
Why is it necessary to have my clock movement oiled?
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